MEDIA

MATTERS

DIGITAL SOCIETY RESEARCH REPORT VOL 07
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ABOUT THE GRANT
The Digital Society Research Grant (DSRG) was conceived to contribute towards the enhancement of information resources that are necessary and in line with changing community expectations as we navigate the transition towards a sustainable digital civil society.

This grant aims to grow the evidence base necessary for the nation to optimise the advancements made in communications infrastructure and service deployment. This base will assist the development of policy, programmes, and interventions to promote the inclusion and participation of all segments of the population as the nation transitions towards being a fully digitally connected and informed society.

ABOUT MCMC

MESSAGE FROM THE CHAIRMAN

EXECUTIVE SUMMARY

MANUSCRIPTS

MESSAGE FROM THE CHAIRMAN
In 2024, we have made significant strides in advancing Malaysia’s communications and multimedia landscape, driven by a steadfast commitment to ensuring that Malaysia remains at the forefront of emerging technology. Our pursuit to serve the industry and the public with integrity, foresight, and responsibility has guided every decision and initiative we’ve undertaken.

At the Malaysian Communications and Multimedia Commission (MCMC), our approach to regulation is deeply rooted in evidence and research. Every decision and policy implementation is grounded in robust data analysis. Therefore, we fund research projects that directly support our work, ensuring we address the current needs of the industry while anticipating future challenges. The Digital Society Research Grant (DSRG) continues to provide valuable insights, having awarded 66 grants as of Q2 2024.
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chairman
VECTOR
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EXECUTIVE SUMMARY
The seventh edition of MCMC’s “Media Matters” features comprehensive research findings that provide critical insights into various aspects of Malaysia’s communications and multimedia landscape. This edition encompasses 18 studies funded under the Digital Society Research Grant (DSRG) 2022 Cycle 2 and 2023 Cycle 1, with research projects focusing on public awareness, technological integration, policy impacts, and emerging trends in the industry.
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THE MANUSCRIPTS

PART 1 : 2022'S MANUSCRIPTS

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topic 5

public and governmental sector adoption of digital signature usage for e-government initiatives

Ts. Dr. Nur Hani Zulkifli Abai
Mr. Suwannit Chareen Chit A/L Sop Chit
Assoc. Prof. Dr. Shamshuritawati Sharif
and 2 more authors...

topic 6

public awareness of malaysian communications & multimedia commission label for communication devices

Dr. Nurul Wahidah Mahmud Zuhudi
Dr. Nur Haniz Mohd Nor
Ts. Dr. Nicole Lee Fong Yee
and 2 more authors...

topic 7

gaining insights on micro-credential courses in facilitating capacity building in areas of communications and multimedia

Prof. Dr. Santhi Raghavan
Assoc. Prof. Dr. Nantha Kumar Subramaniam
Prof. Dr. Ahmad Izanee Awang

topic 8

factors promoting and hindering the implementation of pudo services related to courier services deployed at pedi centres in southern sarawak

Professor Dr Shahren Ahmad Zaidi Adruce
Professor Dato Dr Shazali Abu Mansor
Dr Donald Stephen
and 7 more authors...

PART 2 : 2023'S MANUSCRIPTS

topic 1

5G Digitalisation Benchmarking for Smart Industries in Malaysia

Dr. Azizul Azizan
Dr. Sya Azmeela Shariff
Assoc. Prof. Dr. Abd. Rahman Abdul Rahim
and 1 more author...

topic 2

A Study on Malaysian Digital Signature Market Demand and Feasibility of Certification Authority Interoperability

Assoc. Prof. Dr. Azni Haslizan Ab Halim
Assoc. Prof. Dr. Farida Hazwani Mohd Ridzuan
Assoc. Prof. Dr. Sakinah Ali Pitchay
and 2 more authors...

topic 3

Digital Healthcare Adoption by Malaysian Senior Citizens: Its Challenges, Needs, and Future Action

Ts. Dr. Chang Jing Jing
Dr. Seow Ai Na
Dr. Nurul Afidah binti Mohamad Yusof
and 3 more authors...

topic 4

Free-to-Air Channel: Uses, Motivation and Gratification of Users in Sarawak

Dr Kavitha Balakrishnan
Dr Mokhtarrudin Bin Ahmad
Aznul Fazrin Bin Abu Sujak
and 2 more authors...

topic 5

an analysis of the impact of internal data sharing on employee productivity, decision making and transforming data into business value

Dr. Mastura Ab Wahab
Dr. Nurhafiza Abdul Kader Malim
Ts. Dr. Khaw Khai Wah
and 1 more author...

topic 6

Exploring the Level of Environmental, Social and Governance Adoption for the Communication and Multimedia Industry Players

Dr. Naziatul Aziah Mohd Radzi
Prof. Ts. Dr. Lee Khai Ern
Dr. Normaizatul Akma Saidi
and 2 more authors...

topic 7

a study on the consumer perspective and experience in postal article safety through last-mile delivery for postal and courier industry

Nik Syuhailah Nik Hussin
Zuraimi Abdul Aziz
Dzulkifli Mukhtar
and 2 more authors...

topic 8

Assessing the Current State of Digitalisation in the Oil Palm Plantation Sector in Peninsular Malaysia

Dr. Nur’aina Daud
Prof. Ts. Dr. Hjh Anitawati Mohd Lokman
Ts. Dr. Surya Sumarni Hussein
and 4 more authors...

topic 9

Assessing the impact of the jalinan digital negara plan

Dr. Thanuja Rathakrishnan
Dr. Thivashini B. Jaya Kumar
Dr. Feranita
and 1 more author...

topic 10

the uses, motivation, and gratification of free-to-air channel among users in the east coast region of peninsular malaysia

Dr. Wan Norshira Binti Wan Mohd Ghazali
Dr. Siti Zanariah Binti Yusoff
Dr. Nor Hafizah Abdullah
and 3 more authors...

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Media Matters Volume 07.pdf
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